Bulletin No. 2024-02Adopted

AI governance for Kentucky insurers

The Kentucky Department of Insurance issued Bulletin No. 2024-02 on April 16, 2024, adopting the NAIC Model Bulletin on the Use of AI Systems by Insurers and addressing it to all insurers licensed to do business in Kentucky. It reminds insurers that any decision or action affecting consumers must comply with Kentucky insurance law, including the laws on unfair trade practices and unfair discrimination, whether or not an AI system supported the decision. The Department expects each insurer to maintain a written AIS Program and recognizes the NAIC's 2020 Principles on Artificial Intelligence as an appropriate source of guidance. The bulletin reaches the full insurance life cycle, from product development and pricing through claims and fraud detection.

Bulletin2024-02
IssuedApril 16, 2024
EffectiveUpon issuance
BasisNAIC model bulletin

What Kentucky expects from your AIS Program

Kentucky adopted the NAIC model verbatim, so the program expectations match the national framework.

Governance

A written program with clear ownership. Senior management is accountable to the board, and a cross-functional body oversees AI across its whole life cycle.

Risk Management & Internal Controls

Controls at every stage of the model life cycle, from data sourcing through retirement, sized to the potential harm to consumers.

Third-Party AI Systems & Data

The insurer stays responsible for AI it did not build. Vendor relationships need diligence, contract rights, and the ability to produce evidence.

Documentation & Audit-Readiness

Section 4 spells out what an examiner can ask for. Treating that list as a standing requirement is what keeps a program defensible.

Legal authority

The Kentucky Department of Insurance grounds the bulletin in laws it already enforces:

  • Unfair Trade Practices (Trade Practices and Frauds)KRS 304.12-010 et seq.
  • Rates and Rating OrganizationsKRS 304.13-011 et seq.
  • Corporate Governance Annual DisclosureKRS 304.3-235

Who it applies to

The bulletin reaches every entity holding a Kentucky certificate of authority, including:

  • Property and casualty insurers
  • Life and annuity insurers
  • Health insurers and HMOs
  • All other insurers licensed to do business in Kentucky

State-specific changes: Kentucky adopted the model with little or no customization, so the substance tracks the NAIC framework. An insurer building to the national framework is building to Kentucky's expectations.

Learn the basics

Resources for Kentucky insurers

Start with these plain-language explainers and field guides.

Guide

What is the NAIC Model Bulletin on AI?

The NAIC Model Bulletin on the Use of AI Systems by Insurers is the template most states use to set AI governance expectations. Here is what it says and why it matters.

Guide

What is an AIS Program?

An AI Systems Program (AIS Program) is the written program the NAIC Model Bulletin expects every insurer to maintain. Here are its four pillars and what each one requires.

Guide

What are the NAIC AI Principles?

The NAIC AI Principles, adopted in 2020, are the foundation beneath every state AI bulletin. The five principles spell FACTS: Fair, Accountable, Compliant, Transparent, and Secure.

Guide

AI in Insurance: Key Regulatory Definitions

The NAIC Model Bulletin defines the terms that carry legal weight, from AI System to Adverse Consumer Outcome to Model Drift. Here is what each one means for insurers.

Article

Insurance Regulators Are Forcing AI Governance. Most Carriers Aren't Ready.

State insurance regulators and bar associations are sounding the alarm on AI in insurance. Legal and regulatory pressure is forcing insurers to operationalize AI governance, not just document it.

Article

The NAIC Bulletin Is the Floor Your Reinsurer Will Hold You To

Twenty-four jurisdictions have adopted the NAIC Model Bulletin on AI. Most carrier compliance teams are working to the regulatory text. Their reinsurers will use the same document as an evidentiary baseline at the next placement, and the cedent that meets the floor and stops there is preparing for the wrong audience.

Kentucky AI governance FAQs

What is Kentucky Bulletin No. 2024-02?
It is the bulletin the Kentucky Department of Insurance issued on April 16, 2024 adopting the NAIC Model Bulletin on the Use of AI Systems by Insurers. It tells insurers that existing Kentucky insurance laws apply to any decision an AI system touches and expects each insurer to maintain a written AIS Program.
Which companies have to comply in Kentucky?
Any insurer licensed to do business in Kentucky, across property and casualty, life, and health lines. The bulletin is not limited to a single line of business.
Does the bulletin reference the NAIC AI Principles?
Yes. Bulletin 2024-02 recognizes the NAIC's 2020 Principles on Artificial Intelligence (fairness and ethics, accountability, compliance, transparency, and secure, safe, and robust systems) as an appropriate source of guidance for building and using AI systems.
How will Kentucky enforce it?
Through existing authority, including the unfair trade practices statutes (KRS 304.12-010 et seq.), the rates and rating organizations law (KRS 304.13-011 et seq.), and the Corporate Governance Annual Disclosure requirement (KRS 304.3-235). The Department can request AIS Program documentation during investigations and market conduct examinations.
How does a Kentucky insurer get ready?
Stand up a written AIS Program covering governance, risk management and internal controls, and third-party oversight, then keep model inventories, validation records, and a clear data-to-decision trail examination-ready.

Get audit-ready for Kentucky Bulletin 2024-02

Swept AI supervises your models and produces the AIS Program evidence Kentucky examiners can request.